Shareholder Information

Neville Registrars Limited is our registrar and they offer many services to make managing your shareholding easier and more efficient.

Customer Support Centre

If you have any questions about your shareholding or need to notify any changes to your personal details please contact our registrar as follows:

Neville Registrars Limited
Neville House
Steelpark Road
Halesowen
West Midlands
B62 8HD

Tel: 0121 585 1131 (from outside the UK: +44 121 585 1131)
Lines are open Monday – Friday, 9am – 5pm

Facsimile: +44 121 585 1132

Email: info@nevilleregistrars.co.uk

Donate your shares to charity

If you have only a small number of shares which are uneconomical to sell you may wish to donate them to charity free of charge through ShareGift (Registered Charity 10528686). Find out more at www.sharegift.org.uk or by telephoning 020 7930 3737.

Share fraud warning

Share fraud includes scams where investors are called out of the blue and offered shares that often turn out to be worthless or non-existent, or an inflated price for shares they own. These calls come from fraudsters operating in ‘boiler rooms’ that are mostly based abroad.

While high profits are promised, those who buy or sell shares in this way usually lose their money.
The Financial Services Authority (FSA) has found most share fraud victims are experienced investors who lose an average of £20,000, with around £200m lost in the UK each year.

PROTECT YOURSELF

If you are offered unsolicited investment advice, discounted shares, a premium price for shares you own, or free company or research reports, you should take these steps before handing over any money:
• Get the name of the person and organisation contacting you.
• Check the FSA Register at register.fca.org.uk/s/ to ensure they are authorised.
• Use the details on the FSA Register to contact the firm.
• Call the FSA Consumer Helpline on 0845 606 1234 if there are no contact details on the Register or you are told they are out of date.
• Search our list of unauthorised firms and individuals to avoid doing business with.

REMEMBER: if it sounds too good to be true, it probably is!

If you use an unauthorised firm to buy or sell shares or other investments, you will not have access to the Financial Ombudsman Service or Financial Services Compensation Scheme (FSCS) if things go wrong.

REPORT A SCAM

If you are approached about a share scam you should tell the FSA using the scam reporting resources at www.fca.org.uk/consumers/report-scam-us. You can also call the Consumer Helpline on 0800 111 6768.

If you have already paid money to share fraudsters you should contact Action Fraud on 0300 123 2040.